The Gemini Companies (Gemini) is pleased to announce its compelling results from the 2018 Global Custodian Mutual Fund Administration Survey, which surveys fund administration clients to determine a ranking [on a scale of 1 (very weak) to 7 (excellent)] for each participant organization. The report specifically acknowledged the completeness of Gemini’s offering, including for complex funds, as being unique in the industry. Gemini was also recognized for improving service levels across all categories, posting scores above 6 in Relationship Management and Client Service, Value Delivered, Fund Accounting, Transfer Agency, Distribution Support, Reporting, Compliance, and Operations and Custody.
“We are pleased that Global Custodian and our supportive client base sees our business investments and continual efforts to increase the breadth and depth of our service offering as valuable and distinctive,” said Gemini CEO Kevin Hesselbirg. “As fee compression is forcing our competitors to reduce services, we instead strive to provide a more complete outsourced service model so that funds can get to market quickly and capitalize on the returns that managing time-sensitive and complex investment strategies can offer.”
The report results also illustrate how Gemini stands out in a crowded, commoditized industry by offering:
- A willingness to support emerging asset classes and a demonstrated track record for understanding regulatory changes and how to manage the associated risks
- Timely and accurate NAV calculations, which are among the best in the survey/industry
- Risk-reducing platforms/structures (Galaxy Plus and Dedicated Managed Accounts) that have clear appeal to a wide range of investors (e.g., pensions, endowments, family offices, and OCIOs) and investment strategies
- A full back office outsourcing service for managers running mutual funds, hedge funds, private equity funds, or ETFs
- A full range of services for Section 529 college savings plans and annuity contracts issued by insurance companies
Susan Hansen, Senior Vice President of Gemini’s Advisory Services division, added, “To be distinguished within the report for our relationship management, onboarding, and client service is very gratifying, as we strive every day to help our clients meet their investors’ demands. That our efforts spanning legal advice, regulatory compliance, and fund accounting were also acclaimed speaks to our culture of high performance, quality, and integrity.”
Since 1983, Gemini has been providing our partners an ever-expanding suite of services for their investment products, such as modern investor servicing tools, portfolio administration and accounting, comprehensive compliance programs, and guidance on regulations, auditing, and distribution. Gemini’s consultative approach and culture of service helps managers and investors navigate and flourish in today’s increasingly sophisticated and dynamic investment landscape.
Gemini provides a single, integrated solution that supports the launching and servicing of mutual funds, hedge funds, ETFs, private equity funds, variable annuity trusts, and state-sponsored 529 plans. We also offer customized structures designed to support the unique needs of pensions, endowments, and foundations.
Gemini is a subsidiary of NorthStar Financial Services Group, LLC, which has over 970 employees and over $750B in assets under management and administration as of May 31, 2018. For more information, please visit www.thegeminicompanies.com.